We are celebrating the 1-year anniversary of our Digital Operations Center (DOC) in Shanghai, China. The DOC is part of a global network of Digital Centers focused on identifying, developing and piloting new digital capabilities. The Digital Operation Center brings together multi-functional teams from business operations and IT to ideate and validate the value of digital capabilities and advanced manufacturing technologies to improve the safety, reliability, productivity and sustainability of Dow’s operations.
As we head into year two of accelerating digital optimization, we’d like to take a moment to reflect on how far we’ve come since the Shanghai DOC launched. The local team implemented over 20 pilot-projects since the launch in January 2020. These projects focused on solutions that could deliver the most value for Dow and our customers, from executing ever-evolving safety standards for our own employees to improving product reliability for customers.
The DOC partners with manufacturing teams to understand where there are improvement opportunities and works to deliver technology to address these. Several of these opportunities and accomplishments in this first year included:
Optimizing our sites by piloting and scaling up digital capabilities is a key area of focus for Dow and is a part of a larger strategy to accelerate digital across the Company. The Shanghai DOC team is an instrumental part of this strategy, helping identify and develop the right capabilities and test them to validate impact and scalability. With their help, we are advancing digital manufacturing and using digital to improve the customer and employee experience. We’ve come a long way since the launch of the DOC in Shanghai, and as we press forward into another year of innovating, we will continue to accelerate digital to prioritize the safety of our workers and the experience of our customers.