Dow's Gulf Coast Pipeline

Sound:

• You cannot always see that there is a pipeline leak. Dow transports a variety of products, some of which may not be detectable by sight should a leak occur. However, hearing a hissing or blowing sound may identify a release depending on the size of the release

Smell:

• Products escaping from a pipeline may sometimes be detected by a gas or "smelly oil" odor

The vast majority of products Dow transports are hydrocarbon based products which means that they will ignite and burn if released and exposed to an ignition source.

It is always best to call Dow Product Control if you have any reason to suspect a leak from one of Dow’s pipelines. Dow’s 24 hour emergency numbers are as follows:

Seadrift Pipeline Corporation
UCAR Pipeline Incorporated
UCAR Louisiana Pipeline Company
1-888-278-3413 or 1-888-278-3414

Dow Pipeline Company
Dow Intrastate Gas Company
Cayuse Pipeline, Inc.
Dow Hydrocarbons & Resources LLC.
1-800-223-4412

What To Do In The Event Of A Leak

Following are some suggestions on what to do in the event of a pipeline leak:

• Turn off all sources of ignition
• Extinguish all flames, do not smoke
• Do not start or turn on vehicle/electrical equipment
• Do not use cell phones, pagers, 2-way radios
• Leave the area immediately on foot and try to prevent others from entering
• If you are in a school, business, or other public facility, evacuate the facility; consider pulling the fire alarm to notify others.
• Move out of the path in a cross-wind direction and then move upwind of the possible source.
• If you need to notify neighbors knock on doors, do not use doorbells
• Once in a safe location, call 911
• Notify the pipeline company if known
• If pipeline leak is on fire, do not attempt to extinguish any flames
• Do not attempt to operate pipeline valves
• Warn others

Keeping Pipelines Safe

Even though pipelines are the safest means of transporting products, according to the U.S. Department of Transportation, system leaks do occasionally occur. Leaks are most often caused by damage from digging near a pipeline. Here are a few ways in which you may get involved and help keep pipelines, underground utilities and our communities safe:

• Before you dig, drill or blast near a pipeline, call 811 to get the exact location of any pipeline or underground utility. Let pipeline or utility operators show you where the pipeline or underground utility is located. It's free and it's the law.
• Using specialized locating equipment, pipeline or utility operators can locate the pipeline or underground utility and determine the depth without disturbing the earth.
• Never try to locate a pipeline or underground utility with a backhoe, bulldozer, auger, pick or any other piece of equipment. These are dangerous substitutes for specialized locating equipment.
• Although pipelines are patrolled, your diligence is also essential for keeping them safe.
• Even seemingly minor damage must be immediately reported to the pipeline operator. A gouge, scrape, dent, crease or other damage to a pipe or to the pipe’s coating may one day result in a break or leak. It is very important that the pipeline operator evaluate the situation and, if necessary, repair any damage to the pipeline as quickly as possible. 
• Report suspicious and unauthorized activities on and near Dow’s pipeline right-of-ways and give Dow a call if you see something out of the ordinary.
• One simple phone call to 811 may prevent a pipeline or underground utility accident from occurring.  Before you begin digging, please call 811 or your local State One Call Center 48 hours in advance to get a location of pipelines and underground utilities in your area. Pipeline and utility representatives will come to your location and mark their lines for free.
  
  Before you dig, call 811, or contact your local State One Call Center directly.

For more information regarding 811 you can visit the website at www.call811.com

State One Call Centers
Texas - 1-800-545-6005
Louisiana - 1-800-272-3020