COVID-19 Resource Center

Thank you to those on the frontlines

"Amid COVID-19 uncertainty, our frontline responders make me certain we will persevere. We owe them our gratitude and all the support we can."

Jim Fitterling
Chairman and CEO

Meeting critical needs

 

These are extraordinary times. This crisis has shattered so many hearts around the world, and our thoughts and prayers are with those victims.

We have a responsibility to support the people and supply chains that are vital to containing COVID-19 and maintaining our collective well-being. We’re especially indebted to the heroes who are risking their lives to treat the sick.

As a manufacturer of the raw materials behind personal protective equipment, hand sanitizer, disinfectants, IV bags, food ingredients and packaging, it's our duty to help meet the overwhelming demand for these and many other supplies.

Right now, there are well-publicized supply shortages in many of these areas. That's why – even as we double and triple-down on employee safety procedures – the vast majority of our operations are running full steam ahead. Note that Dow does not typically make finished consumer products. Rather, we supply raw materials and intermediate chemistries to formulators and brand owners who then manufacture and distribute their final products for consumer markets. The assets we run to manufacture these chemistries are already fully committed to customers and products that serve society’s most basic needs.

To this end, the chemical sector has been designated as critical infrastructure in many of the worlds’ largest economies, therefore our manufacturing sites are widely excluded from governmental shutdown orders. We continue to follow all guidelines issued by the World Health Organization and U.S. Centers for Disease Control and Prevention as we manage daily operations. Local laws and restrictions in specific countries around the world are also being followed.

These are some of the critical applications Dow materials help produce:

Mask
Medical equipment and infrastructure
  • Device components
  • Hospital beds
  • Hospital construction
  • Hospital interiors
  • IV components and other drug delivery
  • Medical parts and kits
IV bag
Medical supplies and PPE
  • Bandages
  • Disposable gloves
  • Disposable non-woven plastics
  • Hand sanitizers
  • Medical adhesives
  • Medical labels
  • Medical soaps
  • Medical supply packaging
  • Pharmaceuticals
  • Surface sanitizers
  • Surgical masks
  • Vials, tubes, ampules
  • Wipes and tissues
Hygiene
Personal and home hygiene and sanitation
  • Detergent and bleach packaging
  • Dish detergents
  • Disinfectants
  • Food supply and packaging
  • Hand sanitizers
  • Hard surface cleaners
  • Laundry detergents
  • Shampoos
  • Soaps and body washes

- Product availability may vary - 

Return to Workplace Playbook

Here's how we will continue to keep our critical operations employees safe and our coordinated plan to carefully guide our other employees and contractors back to the workplace.

Employee safety

Our number one priority is the health and safety of our employees – in our manufacturing sites, R&D facilities, and sales and administrative offices around the world. That's why we've implemented strict hygiene practices and are taking every possible precaution to protect each member of the Dow family. Some of these measures include:

  • Redoubling cleaning efforts across all sites
  • Temperature screening
  • Providing hand sanitizers and anti-bacterial surface wipes
  • Posting guidelines at site entry and exit points
  • Promoting personal hygiene
  • Ensuring ongoing stock and supply of PPE

How we're helping

We’re partnering with nonprofits, governments, and businesses around the world to aid frontline workers and help protect vulnerable populations.

This includes ramping up raw material production for safety and hygiene products, donating personal protective equipment, manufacturing hand sanitizer, developing an open-source face shield design, and contributing $3 million for relief efforts. We're continually exploring new ways to put our resources to good use at this critical moment in history.

View the timeline of our measures to date by clicking the button below.

Defense Production Act (DPA)

President Trump has invoked the Defense Production Act in response to the spread of the COVID-19 coronavirus. This act provides the President with broad powers to direct U.S. industries to prioritize the production of medical supplies and personal protective equipment. Like many other private sector companies, Dow is already working with governments and prioritizating our resources aimed at mitigating the impact and spread of COVID-19. To date, we have not been required by the government to re-deploy our assets or operational activities, therefore we continue to allocate volume in accordance with the terms of our contractual commitments.

 

Truck drivers/deliveries

The health and safety of all of Dow’s Supply Chain partners remains a priority, including those directly in operations. We understand that you may be implementing your own control measures to limit potential exposure to your personnel and would like to clarify Dow’s position on the following:

  • During loading/unloading the truck driver has critical responsibilities related to safe operations, some of which require them to be outside their vehicle – meaning they cannot remain inside the truck.
  • We are directing our carriers to follow the recommendations of the World Health Organization and the U.S. CDC relative to the use of face masks (CDC COVID-19 FAQ).
  • We ask for your support in taking good care of truck drivers while on your site. Please ensure they are given access to basic human needs, such as sanitary facilities and drinking water. Together we need to protect the workers and companies who form the backbone of road transportation. Failure to protect drivers will result in reduced capability to deliver our products.

We have asked our logistics service providers to activate their crisis management plans and to take appropriate measures to protect their personnel, your employees and ours. Across the globe, truck drivers are screened prior to accessing Dow sites consistent with medical guidance and regulatory constraints. See the linked document for more information on Dow’s screening protocol.

Truck Traffic Control Centers and Main Delivery Locations

 

Marine/shore interface

The bulk marine logistics industry connects Dow’s vast network of production facilities, third party terminals, customers, and suppliers. With vessels and barges sailing to all ports near and far, marine logistics service providers are on the front lines of the COVID-19 crisis. Dow is working closely with logistics service providers and internal experts to develop policies that incorporate WHO/CDC guidance and insure the ship/shore interface is “low touch.” Please reference the linked documents describing policies enacted at Dow terminals to manage vessel and terminal interactions and policies to manage cargo surveyor and carrier interactions.

Limited Shore-Vessel Access
COVID-19 Cargo Surveyor - Vessel Crew Interface - Minimum Contact Best Practices

 

Stay Informed
Center for Disease Control and Prevention

Stay Informed
World Health Organization

Stay Informed
American Chemistry Council