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Frequently Asked Questions from Dow Suppliers

Supplier FAQs

What is Dow's expediting process?

Suppliers will only hear from Purchasing regarding an expedited order if it is late. For status checks, suppliers will be contacted directly by the Dow requisitioner.

Does Dow only operate with global suppliers?

No. Dow develops purchasing strategies which use suppliers at the global, area, and site levels.

I am a local supplier. Do I have an opportunity to supply to Dow?

Yes. Dow bases its relationships with suppliers on how well the supplier meets existing needs and how well they can fulfill future strategic goals.

Dow will conduct business with suppliers who are globally competitive and who will provide the lowest long-term cost of ownership. Dow is dedicated to working closely with local suppliers to implement our strategic purchasing requirements. Dow will help local suppliers to understand the needs and the potential actions for their businesses which will help them to be competitive.

How do I receive a Purchase Order?

Suppliers can receive Purchase Orders from Dow via fax, email or EDI (electronic data interchange). In addition, some pre-qualified Suppliers may receive Purchase Orders via Ariba or Elemica.

What does the supplier need to know about REACH?

REACH, a chemicals management policy, stands for the Registration, Evaluation and Authorisation of Chemicals. We have asked suppliers for commitment under REACH – if they intend to pre-register and register, as well as an approximate idea of their envisaged registration timeline. For more information, please visit REACH.

What is the difference between Purchasing Procure to Pay (PtP) vs. the Strategic Sourcing Center?

Purchasing Procure to Pay (PtP) is responsible for the transactional aspects of Purchasing (implementation of contracts, Purchase Orders and payment entries, and Accounts Payable). Suppliers will be contacted by Procure to Pay (PtP) in the event that corrections or updates to purchase orders are needed.

Purchasing's Strategic Sourcing Center establishes global, regional and site-specific sourcing strategies and negotiates contracts with suppliers to achieve those strategies.

How do I contact Procure to Pay when I have a question?

Learn More About Dow's Supplier Policy

Supplier Code of Conduct

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