The changeover to Northern Trust as payer of the following pension plans is complete:
A mailing (dated June 13, 2019) provided the details of this transition. Generally, this means your monthly pension payments – beginning in July for DEPP and in August for the UCEPP, Dow Canada and Rohm and Haas Canada Plans – along with corresponding year-end tax forms, will be issued by Northern Trust. This change should not have an effect on the amount or form of your monthly pension payment – or your eligibility for other Dow retiree benefits.
Please visit DowFriends.com if you need to make any of the following updates:
The Retiree Service Center is available to assist you with any of the changes above, as well as reporting non-receipt of your monthly pension payment or a lost pension check.
A completely updated Benefits & Wellbeing site launched in October. The new site contains all benefit resources available to you.
Note: Currently bookmarked sites will be re-directed to the new site.
1-800-344-0661 for U.S. payments
1-866-578-6962 for Canada payments (the Dow Canada Pension Service Centre)
Exception: If you are currently receiving all or a portion of your pension through an insurance company, you will continue to receive these pension payments through that insurance company and not through Northern Trust.
Note: This change does not impact the payment of U.S. non-qualified or Canadian non-registered pension payments