Enter and update beneficiary information any time, day or night, at http://mybenefits.metlife.com. To enter your beneficiary information for the first time, please follow the steps below. Once you are registered, you may access MyBenefits for future updates to your beneficiary information. Enhanced security is a priority at MetLife. During the log on process, you may be asked to verify a validation code and password for Multi-Factor Authentication.
If you assigned ownership of your policy(ies) to a trust or a third party, only the Policy Owner can designate/update beneficiary information, and you will not have access to the MetLife web site. MetLife already has your current assignment on file. If the Policy Owner wants to update the assignment, they must contact MetLife directly at 866-492-6983 (domestic and international calls), and request the appropriate forms.
If you have questions about MetLife’s MyBenefits website, your user profile or you need additional assistance, contact MetLife Customer Service at 866-492-6983, Monday-Friday, 8:00 am – 11:00 pm (EST).
To file a Death Claim, contact:
Retiree Service Center
Toll Free: (800) 344-0661
Phone: (989) 636-0977
Email - email@example.com