Retirees in Canada

This website provides information on benefit contacts, and access to several Canada benefits-related forms. Benefits information is available through the retirement plan administrators, Sun Life Financial and Towers Watson.

Insurance Benefits - Sun Life Financial is the administrator for Canada retiree medical, dental, and life insurance benefits. For information on benefits coverage, costs, or claims, please connect to Sun Life’s website at, or reach out to their Customer Care Centre at +1-866-881-0583.

Pension Benefits – Towers Watson is the Canada Pension Plan administrator. For information on plan options and account balances, please contact the Dow Canada Pension Service Centre at Towers Watson at +1-866-578-6962.

For all other inquiries, please call the Dow Retiree Service Centre at +1-800-344-0661 or +1-989-636-0977.

Please have ID available when calling the above numbers.