Please see the contact us page.
Legal Entity Rationalization FAQ
Accounts Payable Frequently Asked Questions
How do I know the correct Legal Entity name to invoice?
Please follow the instructions provided on the purchase order.
Why did my invoice get returned?
There are various reasons that we return invoices to a vendor. Examples include: Invoice is addressed to the incorrect Legal Entity, Invoice is missing correct tax, Invoice is missing a valid purchase order or reference, Purchase order is paid in full. The return to vendor letter will detail the reason why the invoice is being returned.
Would tax be treated differently on new company codes compared to previous ones?
We are still reviewing the tax implications of this change. More information will be provided as available.
Are there any differences in how freight will be calculated?
This change is not intended to review the way the freight is calculated.
How will these legal entity changes impact products purchased through e-catalogs?
There is no impact for our customers on the products purchased through e-catalog as a result of the LER change.
Will the regulatory status of the products I purchase change?
The current compliance status for all products will not change.
REACH: REACH compliance status will not change. Different and/or additional REACH registration numbers may appear on the product Safety Data Sheet.
Evaluated Receipt Settlement (ERS) Payment
The payments to my company are done via Evaluated Receipt Settlement. Will there be any impact after the cut-over weekend?
The current ERS process for invoicing includes a daily and monthly report on the goods or services provided by your company to Dow and/or its affiliates. Based on that report, the payment to your company is settled automatically.
The first week of go-live, you will receive the last ERS monthly report indicating the last payment that will be processed by the current entity. This will include all purchase orders that have been administratively received by Dow before go-live. This payment will be processed automatically using the ERS process, following the standard payment terms that are being used for your payments. Please ensure any discrepancies based upon the daily ERS reports are communicated to Dow in a timely manner to ensure the accuracy of the payments.
For purchase orders received from the new legal entity, you will receive new daily and monthly reports based upon the transactions done after cut-over weekend.
Open Purchase Orders and Accounts Payable Transactions
What will happen to my open Purchase Order transactions with Dow that are now changing to another legal entity?
All open purchase order line item quantities and/or amounts that (a) have not been Good Receipted and (b) do not have an Invoice Posted, will be recreated in another legal entity. A new Purchase Order will be created with the open line items; and will automatically be sent to the supplier during the March 1, 2016 cutover weekend for India and May 1, 2016 cutover weekend for EMEA. The new Purchase Orders will contain additional information in the text fields describing this Purchase Order as a REPLACEMENT for the original Purchase Order number. It will also state NOT to DUPLICATE orders or shipments.
The example below describes how the new PO will be created under various scenarios and what action may still need to occur against the original PO.
Example: If the original Purchase Order line item has a quantity = 10
- If original PO has already Goods Receipted = 5, and Invoice Posted = 5 then the new PO line item quantity will = 5. The Supplier has no further action on the original PO. All remaining transaction will be against the new PO.
- If original PO has Goods Receipted = 5, and Invoice Posted = 6 then the new PO line item quantity will = 4. The Supplier will be required to ship the remaining 1 item to be received on the original PO for the quantity invoiced against original PO, but not received. All other transactions will be against the new PO. If original PO has Goods Receipted = 5, and Invoice Posted = 4 then the new PO line item quantity will = 5. The Supplier will be required to invoice the original PO for the remaining quantity of 1 received against original PO, but not yet invoiced. All other transactions will be against the new PO.
What will happen to my open Invoices with Dow that are now changing to another legal entity?
For India, beginning March 2nd, 2016, invoices will no longer be processed referencing the AS-IS legal entity. The invoices will be returned to the vendor and the vendor will be asked to send in a revised invoice referencing the TO-BE legal entity.
For EMEA, beginning May 2nd, 2016, invoices will no longer be processed referencing the AS-IS legal entity. The invoices will be returned to the vendor and the vendor will be asked to send in a revised invoice referencing the TO-BE legal entity.