I am already familiar with Ariba and have been using it with other companies for years. Do I still need to attend the training?
What documents will go through Ariba?
I did not agree to use the Ariba Network, why am I receiving POs that way now?
In order for an account to be completely set up, for you to begin receiving POs over the Ariba Network, you must first accept a trade relationship request (TRR), and agree to the terms and conditions set forth by Ariba. Only then will you be able to go live and will we be able to start sending the POs via Ariba. Additionally, you received a notification prior to go-live to ensure readiness.
It is possible for you to check and see who accepted terms and set-up the account for your company.
If some of my purchase on process through Evaluated Receipt Settlement(ERS) will all of my Purchase Orders be processes through ERS?
Is it mandatory for all suppliers to switch over to the Ariba platform?
We have current purchase orders open right now. Are they going to be moved over to Ariba as well?
Where is the supplier training held?
I received an invite to join the Ariba Network, but we have several sites. Does this include all of them?
Since I have multiple sites, can the accounts be connected?
Is Elemica being retired?
Why am I getting POs through multiple methods? Ariba, Elemica, fax, email, etc.
I am already registered for Ariba, do I need to register again?
I received a changed order. Do I have to confirm the entire order again or just the changed items?
How can I add additional costs on my PO?
Where should I include tax on my orders?
The price on my PO is incorrect. How do I get it changed?
Why am I receiving another copy of this PO when I have already confirmed it?
Will I receive a changed order if the estimated delivery date on my material PO or estimated completion date on my service PO does not match the need by date?
I’m receiving automatic reminders on orders that have already been delivered and invoiced, why is this happening?
Is it possible to create a partial shipment and complete the shipment later?
Will we use SES templates or just submit invoices once those POs are in Ariba?
How do we know if an SES is required for a PO?
Why can I only submit an SES for one line item at a time?
Can I add attachments to my SES?
I submitted my SES incorrectly. How do I fix it?
Can a partial invoice be sent?
Should I be sending an invoice in by mail as well as through the AN?
The “Create invoice” field on my PO is greyed out and I can’t select it.
Do I have to provide my Business Type and Commercial Identifier on invoices?
What does “Pending Approval” invoice status mean?
Who should I contact if I have questions about my invoices?
I do not want to join the Ariba Network because of Costs.
I do not want to join the Ariba Network because I only receive a few orders a year.
I do not want to join the Ariba Network because I only provide services.
I do not want to join the Ariba Network because it will increase my administrative costs and my workload will increase.
General Legal Entity
What is a legal entity?
A legal entity is the legal name of a separate organization/company that has legal standing in the eyes of the law. Given that we operate in so many countries around the world, individual entities are set up to establish ownership of the business we conduct in that area. That way, we can operate as efficiently as possible with the legal capacity to enter agreements and contracts, assume obligations, etc. We are now taking on a comprehensive effort to change the names of certain legal entities, where necessary, in a way that does not interrupt your business.
Why are the Legal Entities changing?
As part of the merger transaction, Dow and DuPont are working to internally restructure their businesses in preparation for the formation of the three DowDuPont divisions – Agriculture, Material Science and Specialty Products – and in preparation for the intended transition into independent companies.
Legal entities in countries where needed, have been formed in order to realign heritage Dow (including legacy Dow Corning) and heritage DuPont businesses to one of the three DowDuPont divisions.
Why are you making this change now instead of just waiting until you are a separate company?
This change is necessary as we begin the process of separating the Specialty Products Division from the other Dow and DuPont legal entities.
Will you be making other legal entity name changes in the future, and when?
Apart from legal entity changes that are being communicated for Specialty Products Division, no further name changes are anticipated until after June 1, 2019. In the event there are changes, we will provide advance notification to allow you to prepare for those changes.
When will I receive additional information?
You will receive additional information ~45-60 days before the effective date for each region to notify you of the specific changes and that everything is on schedule.
What else will change as a result of the changes to the legal entities?
There will be minimal change in other areas of our business as a result of these legal entities changes.
Why is Dow using old legal entities, i.e. those related to Rohm & Haas?
As part of the merger transaction, Dow and DuPont are working to internally restructure their businesses in preparation for the formation of the three DowDuPont divisions – Agriculture, Material Science and Specialty Products – and in preparation for the intended transition into three independent companies.
Legal entities in countries where needed, have been formed in order to realign heritage Dow and heritage DuPont businesses to one of the three DowDuPont divisions. In some instances, existing Dow legal entities will be leveraged for the heritage Dow businesses moving to the Specialty Products Division. In some countries, this may include the use of an existing legal entity. For example, a Rohm and Haas legal entity which were acquired as part of the Dow acquisition of Rohm and Haas Company in April 2009. There will also be assets transferred between existing entities, where needed, to align those assets to the right division. This change is necessary as we begin the process of separating the Specialty Products Division from the other Dow and DuPont legal entities.
Document & System Changes
I sent my invoice to Dupont, do I need to resubmit my invoice to Dow?
No, provided you received the purchase order from Dupont prior to May 6, 2019 local time, and the invoice is received for payment prior to May 31, 2019. If you received the purchase order after May 6, 2019 or your invoice is received for payment after May 31, 2019, you will need to submit your invoice in alignment with the company code cross reference.
Will there be a shipping holiday or a blackout associated with this legal entity change?
We currently anticipate a short shipping holiday or a small blackout period as we upgrade our systems. This will be communicated well in advance and we will have emergency shipping procedures in place to service any of your urgent needs.
What are the addresses for the new legal entities?
The final addresses of the new stand-up legal entities are being finalized at this time. They will be thoroughly reviewed and made available to suppliers along with business-critical tax and financial information (Tax ID numbers, VAT, etc.) in subsequent supplier communications.
Will there be a change in the VAT registrations?
The VAT number is likely to change, suppliers will be informed as soon as those become available.
Will there be a change in the TAX number?
The TAX number is likely to change, suppliers will be informed as soon as those become available.
Will the State Tax exempt forms be sent for all States that a supplier does business with?
Please review the purchase order for U.S. sales / use tax guidance. If additional assistance is needed, please contact FUSSTAX@dow.com for questions related to U.S. state taxes and the associated certificates. If you need a certificate, please include the information below:
- Purchasing Ordering Entity (Dow’s Company): Located on Dow’s purchase order
- Selling Entity (Legal Name and Street Address to appear on the exemption certificate)
- Selling contact to whom certificate should be sent to (person’s name and email address)
- State seller is requesting a certificate