What To Do In The Event Of A Leak

Following are some suggestions on what to do in the event of a pipeline leak:

  • Turn off all sources of ignition
  • Extinguish all flames, do not smoke
  • Do not start or turn on vehicle/electrical equipment
  • Do not use cell phones, pagers, 2-way radios
  • Leave the area immediately on foot and try to prevent others from entering
  • If you are in a school, business, or other public facility, evacuate the facility; consider pulling the fire alarm to notify others.
  • Move out of the path in a cross-wind direction and then move upwind of the possible source.
  • If you need to notify neighbors knock on doors, do not use doorbells
  • Once in a safe location, call 911
  • Notify the pipeline company if known
  • If pipeline leak is on fire, do not attempt to extinguish any flames
  • Do not attempt to operate pipeline valves
  • Warn others

Your safety should be your first concern!

Public safety and environmental protection are top priorities in any pipeline emergency. If you suspect a leak from a Dow pipeline, get to a safe location and call Dow’s 24 hour emergency numbers as follows:

Seadrift Pipeline Corporation
UCAR Pipeline Incorporated
UCAR Louisiana Pipeline Company
1-888-278-3413 or 1-888-278-3414

Dow Pipeline Company
Dow Intrastate Gas Company
Cayuse Pipeline, Inc.
Dow Hydrocarbons & Resources LLC.