Keeping Pipelines Safe

Even though pipelines are the safest means of transporting products, according to the U.S. Department of Transportation, system leaks do occasionally occur. Leaks are most often caused by damage from digging near a pipeline. Here are a few ways in which you may get involved and help keep pipelines, underground utilities and our communities safe:

  • Before you dig, drill or blast near a pipeline, call 811 to get the exact location of any pipeline or underground utility. Let pipeline or utility operators show you where the pipeline or underground utility is located. It's free and it's the law.
  • Using specialized locating equipment, pipeline or utility operators can locate the pipeline or underground utility and determine the depth without disturbing the earth.
  • Never try to locate a pipeline or underground utility with a backhoe, bulldozer, auger, pick or any other piece of equipment. These are dangerous substitutes for specialized locating equipment.
  • Although pipelines are patrolled, your diligence is also essential for keeping them safe.
  • Even seemingly minor damage must be immediately reported to the pipeline operator. A gouge, scrape, dent, crease or other damage to a pipe or to the pipe’s coating may one day result in a break or leak. It is very important that the pipeline operator evaluate the situation and, if necessary, repair any damage to the pipeline as quickly as possible. 
  • Report suspicious and unauthorized activities on and near Dow’s pipeline right-of-ways and give Dow a call if you see something out of the ordinary.
  • One simple phone call to 811 may prevent a pipeline or underground utility accident from occurring.  Before you begin digging, please call 811 or your local State One Call Center 48 hours in advance to get a location of pipelines and underground utilities in your area. Pipeline and utility representatives will come to your location and mark their lines for free.

    Before you dig, call 811, or contact your local State One Call Center directly.

For more information regarding 811 you can visit the website at

State One Call Centers
Texas - 1-800-545-6005
Louisiana - 1-800-272-3020